Public Water Systems Sending Notices to Customers to Identify Service Lines as Part of New Federal Requirements
Customers Encouraged to Work with Water Systems
Concord, NH – The New Hampshire Department of Environmental Services (NHDES) is advising the public that as part of a new federal requirement associated with lead in drinking water, public water system (PWS) customers may receive a letter in the mail before the end of the year indicating that their water system either does not have records of the materials used in their water service line (the pipe connecting the water main to the building), or has information indicating the service line could contain lead components. This effort is meant to raise awareness of service line materials to help customers avoid possible exposure to lead in their drinking water. Customers who receive a letter are being asked to help their water system by following the directions outlined in the letter. Additionally, NHDES is working with water systems to offer free water tests to customers who receive a letter. The next steps outlined in the letter may include:
- If you do not receive a letter by the end of the year, the water system has determined that your service line material does not contain lead.
- DEER MEADOW WILL NOT RECEIVE A LETTER
- If you receive a letter that states your water system does not have a record of your service line material, please contact your water system to set up an appointment for verification of service line materials. There is no reason to be overly concerned, it is likely that your service line does not contain lead components. You may want to contact your water system to arrange for a free water test.
- THE MEADOWS WILL RECEIVE A LETTER (Mailed 11/15/24)
- This letter was sent by error. New documents issued to NHDES; see below

New Lead Service Line Inventory issued to NHDES. The water lines were installed by Dave with PVC pipe; not lead. This changes the required testing to only 20% of the homes will be inspected by the year 2037. More to follow in the future…. 1/23/25
For additional information, please visit our NH Lead in Drinking Water page.
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